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Services

Level 2 Support Coordination

Our Level 2 Support Coordination service is designed to take the stress out of navigating the NDIS and make sure your plan really works for you. We know that reading through your plan or trying to organise supports can feel overwhelming, so we step in to walk beside you and make the whole process smoother.

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We’ll help you find and connect with the right supports and therapists, and we’ll take care of setting up the service agreements so you know exactly what’s been arranged. Once your supports are in place, we don’t just step away. We keep in touch with your therapists, check in on how things are going, and collect the reports you’ll need when it’s time for your plan review. This way, you don’t have to chase people up or worry that something has been missed.

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Keeping track of your NDIS budget can also be confusing. That’s why we work alongside you to monitor your funding and make sure you’re getting the most out of it. We’ll help you understand how your budget works, explain things in plain language, and guide you if adjustments are needed along the way.

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Sometimes the NDIS can throw up tricky or complex issues, and when that happens, you won’t be left to figure it out alone. We’ll be there to guide you, explain your options, and support you to make the decisions that feel right for you.

When your plan is due for renewal, we’ll support you through the entire process. This means helping you reflect on your goals, preparing the right information for your review, and even being on the call with you if you’d like. We’ll be there to back you up and help answer the more detailed questions so you feel confident and supported.

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Our goal is making sure you feel in control of your journey. Our role is to reduce the stress, build your confidence, and make sure your supports are truly working for you, so you can focus on living the life you want.

Plan Review & Renewal Support
Business Meeting

Every NDIS participant goes through regular plan reviews, and they can often feel stressful or confusing. There’s a lot to prepare, from gathering reports to talking about your progress and setting new goals. Our Plan Review and Renewal Support service is designed to make this process easier and to give you the best chance of having your needs fully recognised.

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We’ll work with you to look back over your current plan, identify what’s working well, and highlight areas where you might need extra support. We’ll liaise with your therapists and providers to collect the reports and evidence needed, and we’ll make sure everything is ready for your review.

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We’ll also help you prepare for the meeting itself. Together we’ll reflect on your goals, discuss any changes, and map out what you’d like to achieve in the future. If you’d like, we can also attend the review meeting or phone call with you, to support you in answering the more detailed questions and to make sure your voice is heard.

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Our goal is to make plan reviews less daunting and to support you in securing the funding and supports you need for the next stage of your journey.

Building Skills & Confidence
Building Models

The NDIS isn’t just about services, it’s also about building your confidence and independence over time. Part of our role as Support Coordinators is to help you develop the skills to manage your plan more independently if and when you want to.

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This can include learning how to read and understand your NDIS plan, track your budget, contact and manage providers, and feel comfortable asking the right questions. We’ll work beside you step by step, offering guidance and support while you practise these skills in real situations.

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Everyone is different, some people prefer ongoing support, while others want to build independence as quickly as possible. We’ll always match our approach to what works best for you. The focus is on giving you the knowledge, tools, and confidence to have more control over your own supports and decisions.

Transition Support
Support Group Circle

Life is full of changes, and sometimes those changes can feel daunting to manage alone. Transition Support is about helping you move smoothly through big life stages or shifts in your supports.

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This might include finishing school and moving into adulthood, starting work, moving into independent living, or changing to new providers. We’ll be there to support you through the process, connect you with the right services, and coordinate everything so you don’t feel like you’re juggling it all by yourself.

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We’ll also make sure your NDIS plan continues to match your needs during these times of change, and we’ll help you adjust your supports so you can stay on track with your goals. Our role is to make transitions less stressful and to ensure you feel supported and confident as you step into the next stage of your life.

Opening Hours

Monday, Tuesday, Thursday, Friday

9:00am - 4:00pm

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