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Tamara Tye

Founder of GHSC

Hi, I'm Tamara, founder of Guiding Hands Support Coordination.

I started Guiding Hands because I believe every NDIS participant deserves to feel supported, heard, and confident in their journey. I understand that navigating the NDIS can sometimes feel overwhelming, and my goal is to make the process simpler, clearer, and less stressful for participants and their families.

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As your Support Coordinator, I work alongside you to understand your goals, connect you with the right supports, and help you make the most of your NDIS plan. My approach is built on communication, trust, and genuine partnership, ensuring you feel informed and supported every step of the way.

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My Approach

When you work with me, you can expect:

Clear Communication

Information explained in a way that is easy to understand.

Responsive Support

Timely communication and a reliable point of contact.

Respect for Your Choices

Your goals, preferences, and decisions remain at the centre of everything we do.

Practical Problem Solving

Support to navigate challenges, changes, and unexpected situations.​

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A Bit About Me
Outside of work, I enjoy spending time with family, getting outdoors, crafting, and gaming. I believe building genuine connections helps create a supportive and comfortable experience for the people I work with.​

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What You Can Expect​

At Guiding Hands Support Coordination, you can expect someone who will:

  • Take the time to understand your individual circumstances

  • Help simplify the NDIS and your available options

  • Support you through reviews, changes, and challenges

  • Connect you with services that align with your goals

  • Celebrate your achievements along the way

 

My goal is simple: to help you feel confident, supported, and empowered to make the most of your NDIS plan and achieve what matters most to you.​

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If you have an NDIS plan

Guiding Hands Support Coordination are here to hold your hand through the journey.

As a Level 2 Support Coordinator, our role is to make your NDIS journey smoother and less stressful. We can help you find and set up the right supports and therapists, and we’ll organise the service agreements so everything is clear from the start. Once you’re linked in, we’ll stay in touch with your therapists, keep an eye on how things are going, and bring all the reports together when it’s time for your plan review.

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Managing your NDIS budget can feel overwhelming, but we’ll work alongside you to keep track of your funding and make sure you’re getting the most value from your plan. If any complex issues come up, we’ll be there to guide you through them, explain what they mean, and help you make confident decisions.

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When your plan is due for renewal, we’ll support you through the whole process. This includes helping you reflect on your goals, prepare for what’s next, and even being present on the review call to back you up with the more detailed questions.

In short, we’re here to walk beside you every step of the way, making sure you feel supported, organised, and confident as you work towards your goals.

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Whether it’s your first NDIS plan or your fifth, we’ll help make sure your supports fit your goals, so you can focus on what matters most to you.

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What is a Support Coordinator & what does a Support Coordinator do?

A Support Coordinator is like a guide who helps you make the most of your NDIS plan. We work alongside you (and your family or carers if you’d like) to make sure your plan is not just a document, but something that truly works for your life.

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Here’s what that means in everyday terms:

  • Explaining your plan: NDIS plans can feel confusing, with lots of words and sections. I take the time to go through your plan with you, in plain language, so you understand what supports you can use and how they fit your goals.

  • Finding the right supports: You don’t have to figure it out on your own. I connect you with services and providers that meet your needs, whether that’s therapy, personal care, community activities, or something else. My job is to match you with the right people and organisations.

  • Making things easier: Instead of you having to make lots of phone calls or send endless emails, I can help coordinate appointments, link providers together, and make sure everyone is on the same page. This reduces stress for you and your family.

  • Building your confidence: Over time, I’ll help you learn how to manage more parts of your plan if you want to. The goal is for you to feel more independent and in control of your supports.

  • Problem-solving: If something isn’t working, maybe a provider isn’t the right fit or your needs change, I help you adjust things quickly so your supports continue to work for you.

  • Preparing for reviews: When it’s time for an NDIS plan review, I can help gather reports, check progress, and make sure you’re ready to show the NDIS what you need going forward.

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In short: a Support Coordinator is here to walk beside you, reduce the stress of navigating the NDIS, and make sure your supports truly support YOU.

Reviews

“Guiding Hands helped me understand my NDIS plan and connect with the right providers. Their ongoing support has truly transformed my experience I finally feel confident navigating everything.”

—  Sarah J.

“I’ve had a few Support Coordinators before, but Tamara is by far the most genuine and reliable. She actually listens and makes you feel like your goals matter. I couldn’t recommend Guiding Hands more highly.”
— Kristy L.

“Guiding Hands has been an absolute lifesaver! Tamara and the team helped me finally understand my NDIS plan and made everything feel less stressful. I feel supported and confident now.”
— Michael

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