Empowering your NDIS journey with clarity and care.
GHSC is plan and self managed clients only.
GHSC currently has capacity for new clients. Please complete the referral form.
Feedback & Complaints
At Guiding Hands Support Coordination, your voice matters. We value feedback, whether it’s a compliment, suggestion, or complaint, because it helps us learn, grow, and provide the best possible support.
Why Your Feedback Matters
We believe that listening to participants and families is the best way to make sure our services are respectful, responsive, and focused on your needs. By sharing your experience, you’re helping us improve and celebrate what’s working well.
How to Provide Feedback
You can share feedback in the way that feels most comfortable for you:
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Phone: 0478 596 014
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Email: tamara@guidinghandssc.com.au
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Form below
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In Person: Talk directly to your Support Coordinator
All feedback is welcome, big or small. You can choose to give your name or remain anonymous.
External Support
If you don’t feel comfortable raising a complaint with us directly, or if you’re not happy with how your complaint was handled, you can contact:
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NDIS Quality and Safeguards Commission
Phone: 1800 035 544
Website: www.ndiscommission.gov.au